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“ 隐私政策

Privacy Policy

Our relationship with you

感谢您访问Elgas网站,以及您对公司的兴趣,我们的产品和服务。我们的目标是为您提供优质的产品和服务,以满足您的需求。我们在追求这一目标的过程中收集有关您的个人信息。

尊重您的隐私和法律

We protect the privacy of your personal information in accordance with the Australian Privacy Principles and all relevant laws and regulations. This includes the Privacy Act 1988 (Commonwealth), the Spam Act 2003 (Commonwealth) and the Do Not Call Register Act 2006 (Commonwealth).

本政策的目的和范围;

This policy describes the way that Elgas (and our agents and contractors) handle personal information collected in Australia from our customers and from any visitors to our online websites. It does not apply to personal information collected from external websites, whether or not linked to our websites.

此政策会告诉您:

1.为什么我们收集个人信息

2. how it is collected

3. the kind of personal information we may collect

4.如何使用或披露

5.如何存储并保持安全

6.如何控制我们收集的个人信息以及如何使用它

7.如何访问它

8. how it can be updated

9.我们如何处理互联网上的信息

10. how to contact us

11.在哪里获得有关隐私问题的更多信息

1.为什么我们收集个人信息

个人信息是允许其他人识别您的信息。我们只收集个人信息,这些信息合理有必要执行我们的业务职能。

If you are our customer, we collect personal information that permits us to provide you with our products and services, assess your credit application, and identify you in case you should need to have your product exchanged or repaired. We also collect personal information for the purpose of letting you know about our products, services, promotions or opportunities that may interest you. For customers who are legal entities, we collect personal information about your employees or officers so that we may contact your company through them.

2.我们如何收集个人信息

We will only collect personal information by fair and lawful means. Generally, we will only collect personal information directly from you or your authorised representative. However, we may also collect personal information about you from other sources, such as mailing lists, websites, contractors, business partners or others.

Personal information we collect from you

您可以自愿向我们提供个人信息。以下是可能发生这种情况的示例:

·购买产品

·签署服务

· registering a warranty

· participating in a forum or survey

·进入比赛

·为筹款活动提供贡献

·注册时事通讯

· subscribing to a loyalty program

·请求在电子邮件列表中

· making an enquiry or lodging a complaint

·访问我们的在线内容和服务

· downloading or using our electronic applications

·参加我们的社交媒体通信

· contacting us by various methods such as mail, email or phone,

·联系客服

·访问我们的办公室或商店

· exchanging business cards

·参加我们的一个活动

· completing documents related to a health service

·经营我们的公司信用卡或费用卡

· entering into a contract or business arrangement with us

If you provide us with personal information about someone other than yourself, we will assume that you have obtained that person’s consent for the purpose for which you disclosed it to us.

Personal information we collect from others

偶尔,我们将从第三方或来自公共来源收集个人信息。我们只会以这种方式收集信息

·与您的同意或

· in cases where you would reasonably expect us to collect the information, or

·在需要这些信息来调查隐私投诉的地方。

我们未要求的个人信息

如果我们收到我们或其他我们没有请求的其他人的个人信息,我们将确定我们的业务职能是否合理必要。如果是,我们将保留并为这些目的使用它。如果不是,我们将销毁或取消识别所提供的信息,所以它是合法合理的。

3.我们可能收集的个人信息

我们可以收集允许其他人识别您的个人信息。个人信息的示例包括您的姓名,邮政或电子邮件地址,年龄,出生日期,税务文件号和医疗号码。

Normally we will collect personal information with your consent, but we are permitted do so without your consent where this is unreasonable or impracticable to obtain. However, there are certain kinds of personal information that require special treatment.

Your sensitive information

elga通常不收集敏感备用ion, and we will never collect sensitive information about you without your consent, except as specifically permitted by law. Sensitive information includes information about your:

·种族或民族

·政治意见

·宗教或哲学信仰或附属机构

· membership in a professional or trade association

· membership in a trade union

· details of health or disability

· sexual orientation

· 犯罪记录

来自未成年人的信息

We will not knowingly collect, use or disclose personal or sensitive information from a minor without obtaining prior written consent from a parent or guardian.

4.我们如何使用和披露个人信息

We only use personal information for the purpose for which it was collected or given to us (the “primary purpose”). The primary purpose must always be directly related to one of our business functions or activities. We may use personal information for other purposes (“secondary purposes”) if required or permitted by law or if we have your express or implied consent. Personal information is used only to the extent necessary and only for the legally permissible purpose for which you gave your consent.

Direct marketing

我们可以使用我们收集的个人信息来识别我们相信您可能感兴趣的特定产品,服务或特殊优惠。然后,我们可以与您联系,让您了解这些机会。我们只会通过您的快递同意,或者这是不切实际的,您的意见同意。我们将始终为您提供一种简单的方法来解开未来接收此类信息。每当我们使用个人信息以获取直接营销目的联系您时,我们将包括一个突出的陈述,告诉您如何选择退出接收直接营销通信。

Government Identifiers

Government identifiers are items of identifying information assigned to you by government agencies. Examples include tax file numbers or Medicare numbers. If it is necessary for us to collect government identifiers from you, we will not use or disclose them to any third party unless you have given us your consent or we are required or authorised by law to do so.

External disclosure of personal information

可能需要向外部机构和组织披露个人信息,例如,警察部门或税务部门等政府机构,或保险公司等其他组织。我们不会向任何人披露您的个人信息,除非:

· you have given us your consent;

·预计信息是通常披露给他人的类型是合理的;

·我们被法律授权披露这些信息;

·披露将防止或减少对某人的生命或健康的迫在眉睫的威胁;要么

·披露合理需要执行我们必须遵守的法律义务所必需的。

Disclosure overseas

Elgas不会向澳大利亚以外的内部或外部方披露客户个人信息。

5. Storage and Protection of your personal information

We store information in different ways, including paper, electronic and online forms. We will take all reasonable steps to ensure our hard copy and electronic records containing personal information are only accessed on a genuine need to know basis by our staff or contractors or as required by law. We generally keep personal information only for as long as it is required for business purposes or by law.

Because of the importance of protecting your personal information we take reasonable steps to guard against its misuse, inappropriate or unauthorised disclosure, modification, loss, theft and unauthorised access. We do this by:

·在隐私和数据保护政策和程序上培训我们的员工和外部承包商

·对员工实施保密义务

·确保我们的业务合作伙伴有足够的系统来保护您的个人信息

·只收集我们需要的个人信息

· introducing document storage, security and destruction policies and procedures

·应用严格的安全措施以访问我们的计算机和数据记录系统

·控制访问我们的建筑物

·向我们的网站应用安全措施

·如果您选择,请允许您匿名处理我们

· asking you to share responsibility and take steps to protect your own personal information wherever possible.

在可行的情况下,我们对我们的业务合作伙伴的合同限制涉及收集和使用个人信息,这与隐私法案上的义务一样严格,

6.如何控制我们收集的内容以及我们如何使用它

你的选择

我们尊重提供您的个人信息的选择完全取决于您。在某些情况下,您可能不希望我们以特定方式收集或使用您的信息。或者,您可能希望提取您之前给我们的许可。我们将为您提供有机会告诉我们的机会,以便我们可以在可能的情况下更改我们收集或使用您的个人信息的方式,或撤销服务。但是,如果我们没有收到我们需要的信息,您应该知道,我们可能无法为您提供我们的产品,服务或优惠。

匿名地与我们打交道

您可以匿名处理我们,在那里合法和切实可行。如果您愿意,您可以使用假名代替您的真实姓名。但是,请注意,在我们与您在购买或提供我们的产品或服务或提供财务或信用信息的情况下,我们对我们匿名或由假名处理您的财务或信用信息会是不切实际的。

Opt in or out

我们可以通过邮件,电子邮件,短信或其他电子手段向您发送营销信息。在实用的情况下,我们将为您提供“选择退出”接受进一步通信的机会。如果您在我们的一个自动电子邮件列表中,您可以通过点击电子邮件底部的“取消订阅”链接来选择从我们进一步联系。如果您不向我们的自动电子邮件“取消订阅”或勾选硬拷贝通信的“选择退出”框,我们将假设我们已暗示未来向您发送类似的营销通信。

7.访问您的个人信息

Upon your request we will give you access to your personal information held by us. We will respond to your request for access within 30 days. We will grant access where reasonable and practicable.

There is no standard fee for providing access to, or correcting records. However, we may seek to recover our reasonable costs in connection with your request.

在几个有限的情况下,我们不会让您访问:

· if we reasonably believe giving you access would pose a threat to the life, health and safety of any individual, or would be likely to unreasonably impact the privacy of others;

· If your request is frivolous or vexatious;

·如果在美国之间的法律程序中无法在法律程序中发现这些信息,或者会损害美国之间的谈判,或者将是非法的,或者可能会妨碍我们涉嫌从事非法活动的适当行动;

·如果访问可能会损害执法活动,安全功能或商业谈判。

8.更新您的个人信息

我们将采取一切合理的步骤以确保您的个人信息准确,最新,但有些信息将变为差不缺。如果您认为,我们对您持有的个人信息是不准确或过时的,请告知我们。在通知后,我们将尽快纠正不准确性。在我们操作在线信息设施的地方,您可能会获得访问权限,以更新您自己的个人信息的准确性。

9. Your privacy on the Internet

我们的惯例是ab搜集信息out all visitors to our online resources. We provide online shopping facilities through which we may also collect information. Online services provided through third parties and non-Linde Group websites that can be accessed from our websites are governed by the privacy policies of third parties.

我们的网站

根据您的行为导航我们的网站,我们根据您的行为收集有关您喜欢和不喜欢的匿名信息。我们还可能收集其他匿名信息,例如:

·您的互联网服务提供商

· the country from which you are accessing the site

·将您指向我们网站的网站

·您的服务器地址

· the search term you use

·如果您通过搜索引擎来到我们的网站

·顶级域名

·您访问该网站的日期和时间

· the Linde Group websites that you visit

· the files that you download from our website

收集有关您访问的信息以获取统计目的;我们不使用此信息来个人识别任何人。

在某些情况下,我们收集可以单独链接到您的个人信息,例如,当您以注册用户登录或访问我们的在线服务时,可以单独链接到您。我们可以存储诸如您所做的评论之类的信息,您访问的页面或您单击的链接。

Cookies

我们收集信息以监控我们的在线服务的使用。这些信息通过学习我们的用户更愿意以及如果有的话,需要修复什么,帮助我们改善我们的服务。我们使用“cookie”收集此信息。Cookie是您在访问我们的网站时创建的小文本文件并存储在浏览器上。Cookie不识别单个用户,尽管它们确实识别用户的Internet浏览器类型和Internet服务提供商。信用卡信息永远不会存储在cookie中。我们的服务器创建的Cookie只能由我们而不是任何外部网站读取。大多数浏览器都设置为自动接受cookie。如果您不希望存储您的cookie,则可以在浏览器中取消激活此功能。我们的互联网网站仍然可以在没有Cookie或其他网站控件的情况下使用,例如JavaScript或ActiveX,但您可能无法使用一些高级功能。

我们的网站使用Google,Inc。提供的Web Analytics服务Google Analytics服务。(“Google”)。Google Analytics使用cookie来帮助分析网站的使用方式。Cookie生成的关于您的网站使用的信息将通过Google在美国的服务器上传输并通过Google存储。谷歌将代表我们的信息使用此信息,以便评估您的网站使用,编制网站活动的报告,并为我们提供与网站活动和互联网使用有关的其他服务。

您的浏览器在Google Analytics范围内传送的IP地址不会与Google持有的任何其他数据相关联。您可以通过在此处下载和安装Google Analytics选择退出浏览器Addon的Google Analytics以未来进行效果,从此处介绍,从此处介绍,请选择您当前的Web浏览器:http://tools.google.com/dlpage/gaoptout?hl=en

We also employ other services from Google and other third party vendors, such as online remarketing, or advertising that is targeted at previous visitors to our website. When you visit our websites, cookies are stored on your browser that permit Google and other third-party marketing vendors to display our ads when you visit other websites. You can opt out of targeted ads provided through Google by visiting the Google Ads Settings page at www.google.com/settings/ads. For ads provided through other vendors, visit the Network Advertising Initiative opt-out page here:www.networkadvertising.org/chonices.

有关谷歌使用Cookie和Opting的更多信息,请查看以下:www.networkadvertising.org/chonices.收集的任何数据都将根据我们自己的隐私政策和Google的隐私政策使用。

我们的在线保护

我们采取措施确保我们通过网站获取的信息受到保护。例如,我们的网站具有电子安全系统,包括使用防火墙和数据加密。用户标识符,密码或其他访问代码也可用于控制对网站上的个人信息的访问。除非我们必须遵守法律,否则我们不会在未经您的同意下向其他机构或组织收集到其他机构或组织的个人信息,或者我们相信个人合理地希望我们这样做。

网上购物

We also collect personal information from you through our online shopping facility. Online shopping is provided to you for your convenience. If you do not wish to place your order on the internet, you may contact us by phone at 131 161.

Credit card information

We provide you with the opportunity to pay for products or services you purchase online by credit or debit card. Our online shopping facility permits you to save your card details in an online profile so you do not have to enter the details each time you make a payment. Your credit or debit card information is transmitted directly to our online credit card payment service providern and is not stored on our Internet servers. Our online credit card payments are currently processed on our behalf by Westpac Bank. You can view their privacy policy here:www.westpac.com.au/privacy.

订单信息

Your order details are only stored and transmitted in encrypted form on our internet servers. This means that communication between your browser and our order system, for instance, cannot be read by others on the internet. Using our ordering system is regarded as consenting to the storage and use of your information by Elgas and its business partners.

Third party services

Sometimes we use third party platforms to deliver our online resources. Those sites are hosted and managed by external organisations. Sometimes you may be able to access other websites by clicking on links we have provided in our websites. Those sites are also external to Elgas. External websites and are not subject to our privacy standards, our procedures or this policy.

我们不对通过外部网站收集的个人信息或数据负责。在通过网站披露任何个人信息或数据之前,您应该查看您访问的每个网站的隐私政策。偶尔,我们使用第三方向我们提供对我们网站流量的总统计分析。我们不提供任何个人信息。

Links to other websites

Our websites may contain links to other websites. We make every effort to check these direct links. Elgas is not responsible for the content of the websites to which we link. Elgas is also not responsible for the content of websites that link to our website.

10.如何联系我们

如果您收到伊利格斯的通信,请告诉我们您认为违反本政策或违反法律的沟通。如果您对我们的隐私政策或实践有疑问,您也可以联系我们。

By mail: Elgas Limited, GPO Box 1336, Chatswood NSW 2067
通过电话:02 8094 3200

11.关于隐私的一般信息

General information about privacy can be obtained from the Office of the Australian Information Commissioner by calling their Privacy Hotline on 1300 363 992, visiting their web site here:www.oaic.gov.au.或在GPO Box 5218,悉尼NSW 1042上写信给澳大利亚信息专员。

Elgas保留随时遵守相关数据保护和隐私法规的任何时间更改此政策的权利。该政策最近于2014年10月最新。

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